Frequently Asked Questions

Quick answers about scheduling, service options, and what to expect when you ride with Journey Transport.

How do I schedule a ride?

Call 901-623-7871 or email [email protected]. We’ll confirm pickup time, location, and destination.

Do you provide wheelchair transportation?

Yes. We accommodate wheelchair and ambulatory riders with mobility-friendly transport options and secure loading.

Can I schedule recurring trips (dialysis, therapy, etc.)?

Yes. We support scheduled and recurring transportation for ongoing care and frequent appointments.

What areas do you serve?

Service coverage varies by trip type and scheduling. Call us and we’ll confirm availability for your pickup and destination.

What should I have ready when I call?

Pickup address, destination address, appointment time, rider name, and whether wheelchair or ambulatory transport is needed.

Still have questions?